The United Kingdom’s top sales speaker Craig Goldblatt will present a speech on new-age ‘Motivation Techniques & Attitude’ for impacting change among employees and associates, at India Fashion Forum (IFF) 2008, to be held in Mumbai on January 29 and 30.
In his session, Goldblatt will demonstrate the uses of five powerful tools that will focus delegates on their inner passion and ensure they are left reinvigorated and inspired to succeed.
Goldblatt’s idea of the present status of the fashion industry, in his words, is, “The fashion industry is missing out on valuable revenue because retail teams are engaging with less than 10 per cent of customers who come through the door. We need our clients to have a first-rate experience when they enter our stores, so that they continue shopping with us over and over again. This will only be created when we inspire our teams to deliver world-class performance.”
Craig has spoken extensively on the fashion and retail industry, and has worked for Debenhams and Coca-Cola.