Capgemini, one of global majors in consulting, technology and outsourcing services, has partnered American Greetings for its India operation in implementing an enterprise resource planning (ERP) suite.
As part of the project, Capgemini will work with American Greetings to implement a technology platform designed to provide more comprehensive and real-time information to make the business more efficient. The technology platform will be based on the latest version of SAP for retail — a services-oriented architecture based flexible and open system.
Capgemini will combine technology and consulting services with retail and consumer products industry insight to enable American Greetings to focus on its core business and evolve the business model for current and future market conditions that help the company for a multi-year technology implementation initiative, said a company press release.
“American Greetings has taken a systematic approach to aligning its people, processes and technology,” said Lanny Cohen, chief executive officer of Capgemini US LLC.
Capgemini’s consulting services will work with American Greetings to identify which business processes should be utilised and how those business processes should interact. Furthermore, a change management program will be implemented to align strategy and operations and to educate different teams within American Greetings on the new capabilities, added the release.
At present, Capgemini is operational in 36 countries and has reported a revenue of around USD 13.6 billion during the last calendar year.
—IndiaRetailing Bureau
