MTS India – the voice and data service provider has recently launched its 105th retail outlet in West Bengal at South City mall, Kolkata. The store spreads over an area of 12 by 6 ft.
MTS has a network of over 45,000 retailers and more than 100 branded retail outlets across 10,000 towns and villages in West Bengal.
Close to touching the mark of 2 million customers, MTS is now eyeing the 1 lakh data customers for Kolkata and West Bengal circle. An aggressive strategic plan has been drawn to acquire a significant market share in both data and voice services by foraying into virgin markets.
Speaking on the occasion, Keshhav Tiwary, Chief Operating Officer, Kolkata and West Bengal Circle, MTS India, said: "West Bengal is an important market for us. Since our inception in 2009 we have received an overwhelming response from over 2.3 million subscribers across the circle. Going forward, we are also looking at the possibility of introducing more formats within MTS Retail (large format stores / kiosks etc. ) in West Bengal. These new formats will help in addressing the diverse customers’ needs and provide more consumer touch-points that would enhance service levels and experience across the entire spectrum of consumer segments and create a comprehensive retail presence."
Junction mall in Durgapur and Galaxy mall in Asansol are the two upcoming locations where MTS stores are in the offing.
-IndiaRetailing Bureau
