Mumbai: The evening of Day 1 (11th May, 2016) at India Shopping Centre Forum culminated in the 9th edition of the annual IMAGES Shopping Centre Awards (ISCA), which recognised outstanding shopping centres and professionals across the country under 29 different award categories in front of an audience comprising the who’s who of retail and retail real estate businesses in India.
Held at The Renaissance Hotel, Mumbai, ISCA 2016 honoured India’s leading malls — from both metros and non-metros — on basis of ROI and sales metrics for retailers, as well for outstanding marketing drives and social & community activities.
Kolkata’s South City Mall, one of the stars of the evening, clearly emerged as East India’s shopping centre giant, with it being honoured for returning the highest ROI and sales per square feet for its tenants as well as for its exceptional marketing and promotions.
New Delhi’s Select Citywalk and South City Mall dominated the glamourous evening, walking away with four and five trophies, respectively. The former was honoured not just for its immense popularity with retailers of all stripes, but also for its extensive involvement with social causes and community initiatives.
A special honour under the IMAGES Most Admired Shopping Centre of The Year: Socially Responsible category was given to Forum Vijaya Mall, Chennai, for its highly-lauded initiatives during the Chennai floods of 2015. A front runner in relief work and with the support of its staff and the tenants, the entire mall was open for citizens as a safe haven; hundreds spent three days within the mall. The cinema halls were used for accommodating people to rest overnight, the food court and the restaurants prepared food for thousands of people during the four-day period. The mall’s hypermarket operated on all days; mall management bought groceries from the hypermarket in preparing food for the flood victims.
Also notworthy was IMAGES Most Admired Shopping Centre of The Year: Best Turnaround honour for Saharaganj Mall, Lucknow, which restructured its complete brand mix last year. Major renovation and fresh mall promotion activities were highly visible last year. As a result of these, total lease rent income in 2015-16 grew by 79 per cent over the previous year, while supplementary income (ads, signage etc) grew by 70 per cent.
The Selection Process
To shortlist and rank best performing malls in India for financial year 2015-16, IMAGES undertook a first of its kind exercise in the world — involving over 200 top brands and retailers with their respective business development/ operations/ marketing & retail team members and associates — to identify the best malls across India.
Tenants in shopping centres with different retail verticals, formats and consumer segments joined in to rank malls on the basis of their overall performance including metrics like marketing promotion initiatives, trading density and ROI.
They voted and analysed centres that they were present in, as well as centres they would like to be present in. Eight of the 29 categories at ISCA 2016 were the RETAILERS’ CHOICE AWARDS, decided purely by India’s leading national retail chains who voted for their preferred shopping centres from across the country on the basis of Return on Investment or ROI, and sales per square feet.
The Grand Jury
The Grand Jury for ISCA 2016, comprising distinguished personalities in the field of research, design and consulting with thorough insights into the business, and India’s top retailers, gave scores based on their own understanding of the nominees. Jurors included Mr. Amitabh Taneja (Chief Convenor, India Shopping Centre Forum), Mr. Anuj Puri (Chairman & Country Head, Jones Lang Lasalle), Mr. Ajay Bijli (Chairman & Managing Director, PVR Limited), Ms. Ireena Vittal (Expert, India Agriculture & Urban Change), Mr. Krish Iyer (President & CEO, Walmart India), Mr. Neelesh Hundekari (Partner, Consumer and Retail, Head of Lifestyle Practice, Asia, A T Kearney), Mr. Phil McArthur (Founder & MD, McArthur Company), Mr. Pankaj Jaju (Head – Strategic Partnerships, Axis Bank), Mr. Sanjay Dutt (Managing Director, India, Cushman & Wakefield), Mr. Simon Thomson (Founder & Principal, Retail International) and Mr. Shishir Baijal (Chairman & Managing Director, Knight Frank India Pvt. Ltd.)
Hosted by Freishia BomanBehram, the ceremony featured performances by the Manuel Manual Trio, with guitarist and composer Adil Manuel, singer & songwriter Shannon Donald and beat boxer extraordinaire, Alan D-Souza.
The trio performed some several popular tracks, including Michael Jackson’s Billie Jean and Adele’s Rolling in the Deep. Also entertaining the audience was popular comedian and author Radhika Vaz.
ISCA 2016 Awardees:
1. IMAGES Most Admired Shopping Centre of The Year (East): Best ROI – South City Mall, Kolkata
2. IMAGES Most Admired Shopping Centre of The Year (East): Best Sales Per Sq. Ft – South City Mall, Kolkata
3. IMAGES Most Admired Shopping Centre of The Year (West): Best ROI – Infiniti Mall, Malad
4. IMAGES Most Admired Shopping Centre of The Year (West): Best Sales Per Sq. Ft – High Street Phoenix, Mumbai
5. IMAGES Most Admired Shopping Centre of The Year (South): Best ROI – Forum Mall, Koramangala
6. IMAGES Most Admired Shopping Centre of The Year (South): Best Sales Per Sq. Ft – Express Avenue, Chennai
7. IMAGES Most Admired Shopping Centre of The Year (North): Best ROI – Select Citywalk, New Delhi
8. IMAGES Most Admired Shopping Centre of The Year (North): Best Sales Per Sq. Ft – Select Citywalk, New Delhi
9. IMAGES Most Admired Shopping Centre of The Year (East): Marketing & Promotions – South City Mall, Kolkata
10. IMAGES Most Admired Shopping Centre of The Year (West): Marketing & Promotions – The Oberoi Mall, Mumbai
11. IMAGES Most Admired Shopping Centre of The Year (South): Marketing & Promotions – Phoenix Market City, Bengaluru
12. IMAGES Most Admired Shopping Centre of The Year (North): Marketing & Promotions – DLF Promenade, New Delhi
13. IMAGES Most Admired Shopping Centre of The Year: Best Turnaround — Saharaganj Mall, Lucknow
14. IMAGES Most Admired Shopping Centre of The Year: Socially Responsible (West) – Viviana Mall, Thane
15. IMAGES Most Admired Shopping Centre of The Year: Socially Responsible (South) – Orion Mall, Bengaluru
16. IMAGES Most Admired Shopping Centre of The Year: Socially Responsible (North) – Select Citywalk, New Delhi
17. IMAGES Most Admired Shopping Centre of The Year: Socially Responsible (Special Mention) – Forum Vijaya Mall, Chennai
18. IMAGES Most Admired Shopping Centre Launch of The Year: East – Acropolis Mall, Kolkata
19. IMAGES Most Admired Shopping Centre Launch of The Year: South – VR Bengaluru, Bengaluru
20. IMAGES Most Admired Shopping Centre Launch of The Year: North – DLF Mall of India, Noida
21. IMAGES Most Admired Shopping Centre of The Year: Non Metro East – P&M Mall, Patna
22. IMAGES Most Admired Shopping Centre of The Year: Non Metro West – Pheonix Market City, Pune
23. IMAGES Most Admired Shopping Centre of The Year: Non Metro South – Lulu International Mall, Kochi
24. IMAGES Most Admired Shopping Centre of The Year: Non Metro North – Elante Mall, Chandigarh
25. IMAGES Most Admired Shopping Centre of The Year: Metro East – South City Mall, Kolkata
26. IMAGES Most Admired Shopping Centre of The Year: Metro West – High Street Phoenix, Mumbai
27. IMAGES Most Admired Shopping Centre of The Year: Metro South – Orion Mall, Bengaluru
28. IMAGES Most Admired Shopping Centre of The Year: Metro North – Select Citywalk, New Delhi
29. IMAGES Most Admired Shopping Centre Professional of The Year
o East – Mr. Manmohan Bagree, South City Mall, Kolkata
o North – Ms Pushpa Bector, DLF Mall of India
o South – Mr. Vishal Mirchandani, Brigade Enterprises
o West – Mr. Rajnesh Mahajan, Inorbit Malls
About IMAGES Group
The IMAGES Group is trusted as the catalyst for profitable growth of modern retail through knowledge platform leadership.
A strong portfolio of business publications covering all verticals of retail have served since 1992 to inform, advise and inspire the leaders and decision makers of the industry. The key retail verticals served by Images include Fashion, Textiles, Real Estate, Technology, Food Service, Food & Grocery, Retail Support, Beauty & Wellness and Franchising.
The need to connect with businesses, people, knowledge and ideas associated with modern retail is served by Images Business Exhibitions and networking meets. Images Conferences are usually conducted alongside the exhibitions, and feature global business leaders and experts. These powerful knowledge forums inspire not just debate and discussion, but policy decisions as well.
IMAGES Awards are respected as unbiased, transparent and accurate measures of retail performance. Other initiatives in Business Intelligence, Market Research, Retail Training and On-line Community Building also play important roles in further developing the world’s most attractive retail destination – India.
IMAGES Group is headquartered in New Delhi with offices across Indian metros and in the Middle East. More information about IMAGES is available on www.imagesgroup.in.
Select Citywalk, South City Mall dominate Images Shopping Centre Awards 2016
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