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Paytm goes multilingual; expects 80 pc growth in business

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India’s largest mobile payments and commerce platform, Paytm is set to unveil its multilingual interface to enable millions of Indians to overcome language barriers and pay and shop in their preferred regional language.
Starting today, Paytm’s user interface on Android will be available in English and in 10 different regional languages – Hindi, Tamil, Telugu, Gujarati, Marathi, Bengali, Kannada, Malayalam, Oriya and Punjabi.
With this, the company has expanded its reach to over 80 per cent smartphone users in India, who prefer internet-based services in regional languages, thus making mobile payments and commerce now accessible to all.
Read: Paytm acquires app-based fashion commerce startup Shopsity to strengthen offline seller network
Senior Vice President – Paytm, Deepak Abbot said, “With this new move, we are looking to push our share of customers from tier II and tier III cities from 50 per cent to 70 per cent. Our goal is to make payments and commerce more inclusive, and this new feature will help us expand the market to include those users who would prefer to engage online in their native languages.”
Read: Paytm sees 435 pc increase in traffic post PM’s announcement
This is an important part of Paytm’s Super app plan where payments and commerce are unified under the same roof. It is a major step towards Paytm’s vision of making cashless transactions a way of life across all consumer segments and demographic profiles in India.

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