The IMAGES Retail Awards (IRA 2019), which were held in Mumbai on August 26, 2019, celebrated some of India’s most outstanding achievements in retail.
With no end in sight for the rise of online shopping, never has it been more important for retailers, shopping centre developers, city planners and communities to work together for creating a new ecosystem of lifestyle destinations.
Retail destinations are often at the very forefront of customer experience and connection. IRA honoured outstanding retailers and professionals who excelled in every aspect of retail – technological innovations, customer experience, and making profits, in front of an audience comprising the who’s who of retail in India.
Awardees 2019
IMAGES Most Admired Retailer of the Year: Marketing and Promotions (Special Event) – Manyavar – India Ethnic Week Diwali Campaign
IMAGES Most Admired Retailer of the Year: Marketing and Promotions (Collections and Expansion) – Clinique – 360-degree Omnichannel Campaign and Puma – Virat Kohli Puma X One8 Campaign
IMAGES Most Admired Retailer of the Year: Marketing and Promotions (Social Cause) – Benetton – ‘#UnitedByHope – Social Experiement’ Digital Campaign and Max Fashion – Behen Kuch Bhi Pehen Campaign
IMAGES Most Admired Tech Implementation of the Year: Loyalty and Customer Engagement – Shoppers Stop – Brand Earned Burned
IMAGES Most Admired Tech Implementation of the Year: Customer Experience – Park Avenue
IMAGES Most Admired Tech Implementation of the Year: Marketing and Promotions – Puma
IMAGES Most Admired Tech Implementation of the Year: Mobile and Omnichannel – Lenskart and SPAR
IMAGES Most Admired Tech Implementation of the Year: Business Enabler – Shoppers Stop
IMAGES Most Admired Tech Implementation of the Year: Special Jury Award –PVR
IMAGES Most Admired Retailer of the Year: Retail Design and Interiors – Simon Carter
IMAGES Most Admired Retailer of the Year: Dynamic Design and VM – Shoppers Stop – Vasant Kunj Signature Store
IMAGES Most Admired Retailer of the Year: Visual Merchandising – Aurelia – Disha Patani focussed VM and Shoppers Stop – VM with donated clothes with NGO Goonj
IMAGES Most Admired Retailer of the Year: Employee Practice Award – Landmark Group – Workplace by Facebook Orientation
IMAGES Most Admired Retailer of the Year: Customer Experience – Shoppers Stop – Personal Shopper
IMAGES Most Admired Retailer of the Year: Store Count Augmentation (Single Brand) – Wow! Momo
IMAGES Most Admired Retailer of the Year: Store Count Augmentation (Multi-Brand) – V-Mart
IMAGES Most Admired Retailer of the Year: Trading Area Growth – V-Bazaar
IMAGES Most Admired Retailer of the Year: New Market Penetration – Bata
IMAGES Most Admired Retailer of the Year: New Outlet Launch – Titan Eyeplus – Koramangla, Bengaluru
IMAGES Most Admired Retailer of the Year: Concept Store Launch – Dominos, CV Raman Nagar, Bengaluru and Foodhall, Linking Road, Mumbai
IMAGES Most Admired Retailer of the Year: Flagship Store Launch – Nykaa Luxe – The Chanakya, Delhi
IMAGES Most Admired Retailer of the Year: Rapid Retail Expansion (Vanilla Format) – Skechers
IMAGES Most Admired Retailer of the Year: Rapid Retail Expandion (Small Store Format) – Sugar Cosmetics
IMAGES Most Admired Retailer of the Year: Rapid Retail Expansion – Reliance SMART
