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Marketers are missing 40% of brand mentions online. Here’s why.
For shoppers, the search journey gives confidence at the point of purchase that they are getting maximum bang for their buck. In the online world, search engines enable consumers to make an informed decision in the midst of a...
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With e-commerce picking up pace in India, more and more consumers are complaining of poor physical retail experience. Brands often lament the poor feedback they receive from customers. This is widening the divide between brands and consumers, but as...
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Aimia and TRRAIN release white paper on ‘Exemplary Customer Service’
Aimia Inc., one of the world’s leading loyalty management company, and TRRAIN, Trust for Retailers and Retail Associates of India, recntly unveiled an innovative whitepaper–‘Insights into Exemplary Customer Service: Uncovering the Success Mantra’. The study shares insights on what...
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M-commerce: Is it the future of retailing?
Mobile marketing has the potential to change the paradigm of retailing – from the stereotype consumers entering the retailing environment to retailers entering the consumer’s environment anytime, anywhere on mobile devices. In an exclusive conversation with IMAGES Retail, Alan...
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Bonnie Brooks of Hudson's Bay Company to meet Indian fashion industry captains at IFF
Fashion and retail industry captains and executives will get a ‘never before’ opportunity to meet and interact with Bonnie Brooks, Vice Chairman of Hudson's Bay Company, which owns and operates iconic luxury fashion retailer Saks Fifth Avenue among other...
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Safexpress to set up 32 Logistics Parks
Logistics firm, Safexpress has unveiled plans to set up 32 Logistics facilities at major industrial hubs across India. The company disclosed this information at the launch of a state-of-the art logistics park in Udaipur, following the set up of...
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Geodis India appoints Martijn Tasma as National Sales Manager
Geodis India is pleased announces the appointment of Martijn Tasma as National Sales Manager. Martijn has the overall responsibility for sales and market development of Geodis' Freight Forwarding and Logistics business line in India.
The main priorities of the new National Sales Manager...
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Managing communications with mobile messenger
Mobile cloud communications using voice, SMS, and data cloud APIs through mobile messaging platforms have gained widespread popularity amongst enterprises, which are evolving to connect and engage with their customers and manage their sales force.
A cloud messaging platform is...
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Leveraging IT to boost e-commerce ecosystem
According to a press release issued by Gartner on October 16, 2014, the Indian e-commerce industry is expected to rise by 70 per cent from US$ 3.5 billion in 2014 to US$ 6 billion in 2015. The report further...
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“Around 30 per cent of our stores are profitable”
Brand Holii began its journey in 2009, with a drive to represent India at its colorful and glamorous best. Almost six years down the line, the brand continues in its endeavour to capture the masses and their hearts with...
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CavinKare: Stepping into retail
CavinKare, the diversified FMCG major, is geared up to launch 100 exclusive Cavin’s Parlour, which would retail Cavin’s dairy products and also the personal care range from the house of CavinKare Pvt. Ltd. Cavin’s Parlour is the company’s most...
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Women’s eyewear goes exclusive
Titan Eye Plus, the leading eyewear brand of India, has added another feather to its cap. With the launch of its all new collection for women, called Enigma, the brand has scaled new growth charts with an expanding network...
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THE WINNING CHANNELS OF THE NEXT 5 YEARS: RESETTING THE RULES OF RETAIL
As shopper habits evolve at breakneck pace, the retail landscape continues to stransform. While technology has altered the way customers make purchase decisions, working women and time-pressed shoppers are taking advantage of the convenience of online shopping. While online...
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Take the food retail leap to 2020
The annual congregation of the India Food Forum with twin shows –Food & Grocery Forum India and India Food Service Forum - has emerged as the largest congregation of business captains from India and overseas - spanning the vast...
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The Luxottica report card for 2022
A look at how the world’s largest eyewear company fared in terms of revenue growth in key regions across...
