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Leading variety retailer Flying Tiger Copenhagen launches mobile self-checkout solution

Flying Tiger Copenhagen, the world’s leading variety retailer, is has launched a mobile self-checkout solution in association with MishiPay, which offers the potential for the revitalisation of the high street after a tough retail year. Using MishiPay’s new 'Scan &...

How Spanish supermarket retailer Consum plans to drive personalized, omnichannel customer engagement

Consum Cooperativa Valenciana, the largest co-operative of the Spanish mediterranean area, has partnered with Algonomy (previously Manthan), a leading algorithmic customer engagement platform and Cognodata to drive omnichannel personalization and real-time customer engagement. Consum has successfully deployed the company’s Omnichannel Customer Engagement...

Costco, Amazon & Apple take top spots in Retail Customer Satisfaction Study

Costco, Amazon and Apple rank highest in customer satisfaction (CSAT) and have high Net Promoter Scores (NPS) out of the top 25 retailers, according to a new report issued by Verint®, The Customer Engagement Company™. The Verint Experience Index™ report is based...

Walmart ties up with TikTok to host new livestream shopping feature

fter running a successful pilot, retail giant Walmart is now set to host another livestream shopping event on TikTok on Thursday. The new Spring Shop-Along will run this Thursday, March 11 at 9 p.m. EST on the Walmart TikTok channel. Like the prior holiday event, the new...

China’s increasing domestic demand ramped up retail industry growth: GlobalData

China continues to report year-on-year surge in retail sales as the country’s economy rebounds due to rising domestic demand, according to GlobalData, a leading data and analytics company. Ankita Roy, Retail Analyst at GlobalData, says: “China’s relative success in containing...

COVID-19 to drive e-commerce growth in Australia at 10.3% CAGR through 2024

The e-commerce market in Australia has been on a high growth curve during the past few years. The COVID-19 outbreak is further set to drive the e-commerce sales in the country at a compound annual growth rate (CAGR) of...

Logistics investment in Europe soared to $46.5 bn in 2020, a 7-year high

Thanks to the growth of online shopping, there was a record level of logistics investment in Europe in 2020. According to the research data analyzed and published by Comprar Acciones, e-commerce growth in Europe drove logistics investments up to €38.64...

China’s increasing domestic demand ramps up retail industry growth: GlobalData

China continues to report year-on-year surge in retail sales as the country’s economy rebounds due to rising domestic demand, according to GlobalData, a leading data and analytics company. Ankita Roy, Retail Analyst at GlobalData, says: “China’s relative success in containing...

41% investors confident Costco to grow most of all US consumer staples cos by 2025

US consumer staples companies posted impressive numbers for 2020 despite the pandemic causing disruptions in many economies. The strong performance of their stocks also has led to an increase in investor confidence with many expecting the top consumer goods...

Online fashion retailer Boohoo must give tired Arcadia brands attention for them to thrive

London, British online fashion retailer Boohoo has bought three clothing brands owned by the collapsed Arcadia retail group for 25.2 million pounds (USD 34.5 million). Boohoo bought the inventory and online businesses of the Arcadia brands - Dorothy Perkins, Wallis and Burton. The deal did not include the...

ASOS can help Arcadia brands regain their fashion authority

Following reports that ASOS has bought Topshop, Topman, Miss Selfridge and HIIT out of administration for £265m, Chloe Collins, Senior Apparel Analyst at GlobalData, a leading data and analytics company, offers her view on this news: "ASOS is a complementary new...

Reopening post COVID-19 could be worse than lockdown months for many UK restaurant operators

April will see the furlough scheme come to an end and allow customer-facing outlets such as cafés, restaurants, and pubs to reopen. While this may seem like a saving grace for the UK restaurant sector, which has plummeted from *1£32.2bn in...

The Boohoo Group’s purchase of Debenhams proves the speed of change in retail

Following the news that the boohoo group has bought Debenhams out of administration, Emily Salter, Retail Analyst at GlobalData, a leading data and analytics company, offers her view on this news: "In a surprising turn of events that proves the...

Card payments market in China to register 11% CAGR through 2023

Card payments in China have been on a sustained growth for the last few years. While the growth was somewhat affected by COVID-19 pandemic in 2020, it is forecasted to register a robust compound annual growth rate (CAGR) of...

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The Luxottica report card for 2022

A look at how the world’s largest eyewear company fared in terms of revenue growth in key regions across...
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