IRF 2017

In this day of cookie cutter uniformity, when it comes to garnering consumer loyalty, customer experience seems to be the buzzword. Yet, putting the customer at the centre of business and creating delightful experiences across the buying journey is...

Given the increasing number of air passengers every year in India and a crunch for quality retail space being faced by many foreign and domestic retailers across metros, airports are emerging as the next battleground for retailers. Following in...

The food truck trend is on a high. After the quirky, colourful and mobile food-on-wheels concept began catching on at different spots in various cities, food truck festivals and reality TV shows have become the order of the day. Live...

Private equity (PE) firms and wealth funds in India have invested over US $200 million in retail assets during the year, a report said. According to the India Retail MarketView Report - H1 2017, India has topped the global Retail...

Till about a decade ago, technology was considered unobtrusive, a “back office thing” without a name or an identity. Consumers were shopping the old-fashioned way, wearing out their shoes instead of their keypads. Today, buzzwords like ‘consumer centric’ and...