Abhishek Ganguly

The CEOs Conclave at the South India Retail Summit, held on December 10 at the ITC Gardenia in Bengaluru, involved a group discussion on the growing relevance of perfecting customer experiences in India's evolving retail industry. With omni-channelling and...

Retailer’s brand and the consumer conversation are becoming significantly crucial. But that does not, of course, mean no one bothers about a brand. It is still the most important, as it denotes status. One of the most fundamental things for...

Technology and consumer behaviour are changing the world faster and further than at any point in human history. India is witnessing tremendous changes in the digital space, with Facebook users increasing at a rapid pace, and internet access getting...

With the marriage of smart devices, advanced connectivity, and e-commerce, smart retailers worldwide are adopting and embracing various technological breakthroughs that are gradually changing how businesses and consumers interact. While every retailer has a Point of Sale, in-store signage and...

Advancements in technology and the increasing number of web users have transformed the face of marketing & advertising over the years. While traditional channels of advertising -- TV, radio and print-- are not obsolete, the marketers today are finding...

The 12th edition of India Retail Forum (2015), on September 15 and 16, 2015, at The Renaissance, Mumbai will be proud to host Philippe Nobile, MD of Javelin Group, one of the world's foremost retail strategy consulting companies, as...

India Retail Forum (IRF), the premier knowledge and networking platform for India’s vast, multi-dimensional and multi-hued retail industry, will kick start on September 15, 2015 at the Renaissance Mumbai Convention Centre Hotel in Mumbai. Launched in 2003, IRF brings together...

India Retail Forum(IRF), the premier knowledge and networking platform for India’s vast, multi-dimensional and multi-hued retail industry, will kick start on September 15, 2015 at the Renaissance Mumbai Convention Centre Hotel in Mumbai. Launched in 2003, IRF brings together the...

Mobiles are going where no store has gone before. According to CBRE India Consumer Survey 2015, online shopping trends in India are expected to continue to grow, fuelled by deep penetration of mobile devices, combined with limited footprints of...

The verdict is yet to be out – if online is poaching existing customers of brick-and-mortar or creating new categories and new consumption habits. Whilst ecommerce has by no means killed the physical retail scene, it has brought about...