Gifts! Now who does not like receiving gifts? In retail, the moment you reward your customer with a freebie or a gift, chances are you shall be tying him down to your brand for a good amount of time,...
Aimia Inc., one of the world’s leading loyalty management company, and TRRAIN, Trust for Retailers and Retail Associates of India, recntly unveiled an innovative whitepaper–‘Insights into Exemplary Customer Service: Uncovering the Success Mantra’. The study shares insights on what...