Amit Bhatia
Research
Koovs.com pips Flipkart, Amazon in customer experience in India
IANS -
As Indians look for seamless, safe and personalised online shopping experiences in the social distancing times, online fashion site Koovs.com has topped the digital retailer rankings for customer experience this year, beating out Flipkart, Myntra, Amazon and Snapdeal, a...
Research
Tapping emotions key to delivering customer experiences in India: Forrester
IANS -
As enterprises in India become more conscious about delivering better customer experiences, brands should now create a clear vision of the exact differentiated experience and then work towards making it a reality, Forrester said on Tuesday.
Based on a survey...
Common
Technology is Fast Re-Defining Customer Experience in the Retail Space
In an exclusive interaction with IMAGES Retail, Amit Bhatia, Head – Retail Solutions, NEC India talks about importance of technology in retail and how NFC (Near Field Technology) will change things for better in Indian retail scenario.
Near Field Communication
With...
Common
Back to Front: Customer is King, Driver, Teacher for Retail
As smartphones and an Internet generation force businesses to reinvent rules of the game, IMAGES Retail takes a look at how customers and technology are raising the stakes for retailers in India.
One clear trend in modern Indian retailing is...
Retail
NEC unveils new products for retail solutions
NEC India, an IT solutions provider, has launched a range of products for the retail industry such as thermal printers, restaurant management system, and retail and billing solutions aimed at segments like food and beverage, large-format retail, cineplex and...
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The Luxottica report card for 2022
A look at how the world’s largest eyewear company fared in terms of revenue growth in key regions across...
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