Anil Shankar

IndiaRetailing brings you a series on India’s key retail tech icons. Featuring Anil Shankar, Chief Information Officer at Shoppers Stop this week New Delhi: Today’s CIO must know how to leverage technology to create value for the business. No longer...

COVID-19 took the entire retail industry by surprise and brought it to standstill worldwide. As a result, most brands /retailers are fighting it real hard to get into some sort of a delivery mode while simultaneously exploring future business...

Post COVID-19, going phygital is no longer an option for e-majors, brands and retailers. But is going online the cure for all? Retailers need much deeper intelligence on effective digital adoption to preserve the heart and soul of physical...

Imagine walking into a store, choosing a product, standing in a long line to pay and then getting into an argument with a cashier. Now, imagine walking into a store and getting personalised attention, choosing products that are customised...

Incorporating innovation that is both interactive and engaging has changed the dynamics of retail. Today, introducing innovation in day-to-day operations is not just about enhancing business functions, it is about providing an incomparable shopping experience as well. To reshape the...

This is the right time to forge strong relationships with customers so that they stick to a brand and keep coming back for more. The time is also ripe to take a look at how leading retailers are innovating...

Till about a decade ago, technology was considered unobtrusive, a “back office thing” without a name or an identity. Consumers were shopping the old-fashioned way, wearing out their shoes instead of their keypads. Today, buzzwords like ‘consumer centric’ and...

Anil’s foray into IT began when he assumed the role of IT Manager with Sterling Holidays India Ltd. His journey into the retail sector took flight when he joined Shoppers Stop and set up its IT processes and data...

Global networking giant Cisco and leading fashion retailer Shoppers Stop on Tuesday announced to implement Cisco wireless solution across 80 Shoppers Stop stores in India. With the Cisco solution, Shoppers Stop has also deployed guest Wi-Fi at its stores. "We are...

The Augmented Reality (AR) solution in retail has been a topic of discussion at all major retail meets and events over the last one year. The technology is however, yet to fully permeate the Indian retail system, with only a handful...