artificial intelligence

The report highlights innovative ways in which retailers globally leverage advanced analytics and AI across the value chain A joint initiative by Global consulting firm Boston Consulting Group (BCG) and Retailers Association of India (RAI), the ‘₹400 Bn EBITDA Opportunity...

ndhgo founder Kumar P. Saha speaks about the evolution of e-commerce and how his company is helping retail ecosystem players to make the most of the lucrative online opportunity E-commerce is a 1.8 trillion ($25.75 billion) market in India with...

The report also provides a roadmap for Indian retailers on how to get started with the adoption of advanced analytics and AI Bengaluru: Retailers globally leverage advanced analytics and AI across the value chain, which will help to unlock a...

Small and medium e-commerce businesses can use CX to level up their growth. Here’s how… By Jenny Choo The estimated revenue of the Indian e-commerce business in 2022 stood at US$79 billion and is expected to reach US$350 billion by 2030,...

The unprecedented nature of COVID-19 disruption has left a lasting impression on both consumer behavior and business environment, requiring consumer product companies to undergo structural changes, said the latest EY study “COVID-19: Revival Strategies for Consumer Products Companies in India”....

Amid the slow recovery of COVID-19, it may be tempting for companies to stick with what is comfortable and delay ambitious digital transformation projects until more stable times. However, leading data and analytics company GlobalData notes that this would...

Innovation – both interactive and engaging – has changed the dynamics of retail. In times that are tough, in order to reshape the concept of traditional retail, product innovations are gaining attention, aiding experiential retail and consumer engagement. These...

Artificial intelligence (AI) is the technology of today, the story of 2010 and the excitement of tomorrow. The past decade will be reminisced as an era where machines began their journey on the path of intelligence - proficient in...

When it comes to technologies like automation and Artificial Intelligence (AI), 67 per cent people say the prospect of AI being used to increase sales and profits by online retailers, if that use resulted in a better customer experience,...

Over the years, retailing in India has been one of the most dynamic and fast paced industries, which has travelled through different phases. Origins of retailing in India can be traced back to the emergence of kirana and mom...