artificial intelligence

Hard Rock International operates retail shops, restaurants, cafes, hotels, and casinos in 74 countries featuring the world's largest music & rock-and-roll memorabilia collection. The company was seeking to grow and optimise retail operations in their Rock Shop stores. It...

Generation Z currently makes up 24 percent of the global population and is set to have significant spending power. This 'digitally native' population cohort, born between 1993 and 2007, will be an important customer base in the future. The US...

There is more to foods than meets the eye. There is technology. There is the consumer who is forever morphing. And there is the future. Let’s peep into it. Is India the Most Exciting Food Market in the World Really? Must...

In a bid to strengthen the Artificial Intelligence (AI) sector in India, Finance Minister Piyush Goyal on Friday announced that the government will soon launch a National Artificial Intelligence Portal. Presenting the Interim Budget 2019-20 in the Lok Sabha, Goyal...

The use of Artificial Intelligence (AI) offers about $340 billion cost-saving opportunity for those retail companies that are able to scale and expand the scope of their existing deployments, according to a new global study from French technology services...

A lucid vision of how technology could impact the retail landscape in the near future was visible when both online and offline retailers started embracing the meaningful improvements technology was bringing in. The progress of the digital native population...

Since time immemorial women have been using various aids to enhance their beauty. Between the ancient times and the advancement of scientific techniques, we have seen the phenomenal growth of the beauty and cosmetics business. We have seen the...

New research from Capgemini’s Digital Transformation Institute has revealed that artificial intelligence (AI) is no longer alien to consumers, with close to three-quarters (73 percent) indicating they have interacted via AI, and 69 percent of those who have used...

Twenty-five per cent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020 -- up from less than two per cent in 2017, Gartner said on Monday. More than half...

A recent JLL-sponsored survey of CEOs across the Asia Pacific region reveals that 52.7 per cent CEOs are closely involved in making key strategic decisions about the future of work- particularly involving automation and artificial intelligence (AI). Given the potentially...