Amid a surge in online shopping due to COVID-19, about 60 percent retail organisations in India have seen their forecasts for the festive season go down 25 percent or more compared to last year, says a new survey on...
“If you are not taking care of your customers, your competitor will.” – Bob Hooey
The customer today is more powerful than ever and has become a key factor in the business decision-making of a retailer. Today’s shoppers are looking...