Consumer Affairs Ministry

Nearly 49,000 complaints have been received against e-commerce companies till February this fiscal, a considerable jump from 28,331 for the whole of last year, Parliament was informed on Tuesday, according to a PTI report. For speedy redressal of these complaints, the...

Sixty-eight per cent of respondents in a country-wide survey say the service charge levied by hotels and restaurants should be optional, while 27 per cent opposed it. Five per cent of the 26,000 respondents did not respond in the survey by...

Consumer Affairs Minister Ram Vilas Paswan announced on Wednesday that a committee will be set up to deal with the consumer complaints on the e-commerce platform. The committee will take care of problems consumers face like non-delivery of products, substandard...