consumer behaviour

The COVID-19 pandemic has permanently altered consumer behaviour in India and nearly 90 percent of those surveyed are making lasting changes to how they live, work and shop, and there is no going back to the pre-pandemic world for...

Consumer behaviors are settling into a new normal, as people everywhere learn to live with the reality of COVID-19 and as more countries reopen parts of their economies, says ‘A global view of how consumer behaviour is changing amid...

Day-to-day life for many around the world has transformed in ways that none of us would have imagined a few months ago. Recuperation to the normal - physical presence and interaction will be gradual. While the world was steadily...

Consumer behaviour in India is radically changing due to COVID-19 with 60 percent of buyers in the country believing that the pandemic would alter the way they shop, an EY survey said on Wednesday. According to the EY Future Consumer...

As India completes nearly a month under lockdown, Snapdeal – India’s leading value-focused e-commerce marketplace – released data on non-essential products that Indians wish to purchase. The platform has been receiving and accepting orders for a range of non-essential items...

A third of Indian shoppers have switched loyalties and begun purchasing from newer merchants for their grocery requirements after the COVID-19 outbreak, a survey by the a global consultancy has found. In what can cause some distress, more than a...

E-commerce, social networking and digital payment platforms top the list of most disruptive business models, revealed a new KPMG survey on Wednesday. In a survey of over 740 technology industry business leaders globally, Amazon, Apple and Alibaba emerged as the...

Studies of customer behavior in retail stores usually deal with (1) identification of customers; and (2) their buying behavior patterns. The aim of such studies is to ascertain who buys where, what, when and how. In addition, such studies endeavor to learn...