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COVID-19

Consumer, retailer behaviors during pandemic show online and physical channels form a highly competitive, single retail market

A new report titled ‘Multichannel Retail and COVID-19′ by leading data and analytics company, GlobalData,  (download: https://bit.ly/mcretail2) finds that shopping habits in the US and Europe shifted dramatically because of disruption caused by the pandemic, driving rapid adoption and growth in buy online,...

15 Shopping & Business Discontinuities In COVID-19 Times: Consumer Behaviour, Retail, Malls, Apparel, Grocery, Online, Workers

COVID-19 is an unprecedented crisis in the history of mankind. As if now, there is no readymade solutions in a manual or a business school textbook. The trauma of the pandemic, has led to significant changes in human behaviour....

Phoenix Malls unveils new brands, virtual shopping features for consumer safety

Phoenix Mills Limited (PML) is a leading retail mall developer and operator in India and is the pioneer of retail-led, mixed-use developments in the country with completed development of over 17.5 million sq. ft. spread across retail, hospitality, commercial,...

Black Friday in-store shopping drops amid pandemic

Christina, a 74-year-old woman, only spent about five minutes buying a toaster oven at Macy's flagship store in New York city on Black Friday morning. "It was quick, it was a short line. It is not very busy now," the...

Transactions worth US$ 270 bn to shift to cards/ digital in India by 2030

The rapid shift to digital payments due to the COVID-19 pandemic is urgently increasing the need for banks to modernise their payment systems, according to a new report from Accenture. The report, titled ‘Playing the Long Game in Payments Modernisation,’...

The Future of Modern Retail: Serving customers from a distance

2020 has delivered a VUCA disruption like never before. Even though things have stabilized now, businesses are still struggling to make sense of the debilitating effect of lockdowns on the once buzzing retail landscape. Since the pandemic hit, retail has...

Lockdowns will slow recovery; business resumption remains concerning: Nomura

Lockdowns in Gujarat, Delhi, Madhya Pradesh, Gujarat, Haryana and Himachal Pradesh can slow the economic recovery and the outlook on business resumption remains concerning, a Japanese brokerage said on Monday. Nomura, which has built a business resumption index to gauge...

Relaxo Footwears to set up new facility at Rs 150 cr investment this fiscal

Relaxo Footwears Ltd plans to invest Rs 150 crore in the current fiscal to set up a new manufacturing facility amid growing demand for open footwears such as slippers and sandals in the backdrop of the COVID-19 pandemic. "Demand for...

Pandemic compels foodservice operators in malls to think out of the box

Despite COVID-19, the Indian Retail & Shopping Centre Industries are on verge of welcoming the festival season. The season, which commences around the month of September has been the ‘bread and butter season’ of the industry for decades now. Inspite of...

COVID-19 led 68 pc Indians to increase online shopping: Survey

Indian consumers of all ages are shopping online more due to the COVID-19 pandemic, with more than 68 percent reporting an uptick since COVID-19 started, a survey by cybersecurity firm McAfee said on Tuesday. The results, however, showed that consumers...
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The Luxottica report card for 2022

A look at how the world’s largest eyewear company fared in terms of revenue growth in key regions across...
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