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Case Studies

Retail Tech Case Study: How Chaayos improved customer retention by 20%

Sanya Arora -
With the help of generative AI, tea chain Chaayos was able to improve customer retention, increase revenue and enhance the experience New Delhi: Founded in November 2012 by Nitin Saluja with a passion to experiment with tea, Chaayos is a contemporary...
Case Studies

How Singapore’s Singtel reinvented its stores

Indiaretailing Bureau -
The story of Singtel’s omnichannel reinvention through its portable unmanned store concept Unboxed, which won an award for the best store design in the world New Delhi: Singtel is one of the largest telecom companies in Singapore, serving 677 million...
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In FocusAbhisar Narula -

The Luxottica report card for 2022

A look at how the world’s largest eyewear company fared in terms of revenue growth in key regions across...
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