Reflecting on the supermarket business today, you may think of the oft-quoted line from Dickens’ “A Tale of Two Cities”: “It was the best of times, it was the worst of times.” In response to the current economic climate,...
It may take you by surprise, but most Americans entering a supermarket aren’t really looking for groceries. What shoppers most want is help pulling together meals. Not knowing that difference could cost U.S. grocers $11,000 in incremental sales for...
In today’s tight economy, businesses are often forced to push human resource issues to the back burner or, unfortunately, face layoffs to cut costs. When supermarkets post a job opening, they’re deluged with applications due to the high unemployment...