Forrester

Artificial Intelligence is transforming several critical functions of eCommerce logistics to bring significant improvements in efficiency, accuracy, and cost-effectiveness New Delhi: “The more we can use robots to complete repetitive or distant tasks in highly predictable, structured environments, the more...

After registering record sales in the seven-day period to kick off the festive season after pandemic-induced lockdowns, e-commerce marketplaces like Amazon and Flipkart have announced the second round of online sales to keep up the momentum. Amazon on Saturday announced...

As India enters the festive sale season with Flipkart and Amazon sales from Friday, smartphones and fashion will remain the largest shopping categories while grocery is growing the fastest, a new report said on Thursday. Smartphones and consumer electronics will...

As Indians look for seamless, safe and personalised online shopping experiences in the social distancing times, online fashion site Koovs.com has topped the digital retailer rankings for customer experience this year, beating out Flipkart, Myntra, Amazon and Snapdeal, a...

Riding on the surge in grocery demand in the COVID-19 times, online retail sales in Asia will grow from US$ 1.5 trillion in 2019 to US$ 2.5 trillion in 2024, with a compound annual growth rate (CAGR) of 11.3...

According to the research data analyzed and published by StockApps.com, US department stores reported a 75 percent drop in sales during Q2 2020. The report estimated a decline of 60 percent for the whole year, while predicting a 20...

With the COVID-10 pandemic ravaging several industries amid poor consumer spending, global retail sales in 2020 will decline by an average of 9.6 percent, resulting in a loss of $2.1 trillion and it will take four years for retailers...

Mark Zuckerberg-run Facebook has interestingly chosen India to begin its global e-commerce journey with investing US$ 5.7 billion (approx. Rs 43,574 crore) in Reliance Jio, sounding the bugle to take on e-commerce behemoth Amazon and Walmart in the long...

There is no slowdown when it comes to consumer spending and online retailers like Amazon and Flipkart in India are expected to generate about US $4.8 billion in sales from September 25 to October 29, mitigating the impact of...

As enterprises in India become more conscious about delivering better customer experiences, brands should now create a clear vision of the exact differentiated experience and then work towards making it a reality, Forrester said on Tuesday. Based on a survey...