Kishore Biyani, popularly known as KB among colleagues and considered as the pioneer of modern retail in India taking convenience shopping to the masses, is finally bowing to the winds of change blowing across the sector, giving the control...
For Shopping Centres in India, probably the steepest learning curve was moving from the reliance on the ‘find great brands and the customers will come’ approach, to creating sophisticated social campaigns, building customer databases and laying the foundations for...