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Govind Shrikhande

Gift cards serve as ‘unicorn growth’category in India with growth rate of 3x year-on-year

Qwikcilver, India’s Pioneering Enterprise SaaS Technology and end-to-end prepaid gift card solutions company, unveiled a whitepaper on the changing gifting dynamics driven by the rapid growth of gift cards and their increasing contribution to the Indian retail industry at...

Shoppers Stop partners ToneTag for sound-based contactless payments

Shoppers Stop has partnered with ToneTag, a proximity communications firm, to integrate and deploy ToneTag sound-based contactless payments at its stores. This technology will use sound-waves from mobile phones to enable customers to make ‘cardless’, ‘cashless’ and ‘contactless’ payments...

Retail bigshots laud 'digital economy' Budget, but say lack of details on GST disappointing

The Union Budget 2017 was presented in the Parliament by Finance Minister Arun Jaitley on February 1. While the Budget is clearly strong on macro-economic intent - as is evident from the FM’s focus on agricultural growth, rural development, up-skilling...

Retail industry stalwarts hope Budget 2017 will be salve to note ban wounds

With numerous expectations and curiosity around what is in it for various stakeholders, India’s 2017-18 budget is one of the most sought after events. Just like every other sector, retail stalwarts have also pinned their hopes on Finance Minister...

Govind Shrikhande on shaping the next level of retail consumption in India

Customer Care Associate & MD, Shoppers Stop, Govind Shrikhande talks on shaping the next level of retail consumption in India... Omnichannel, to be or not to be? Most of the online players are running an SOR model (Stimulus-Organism-Response Model - how retail...

Shoppers Stop aims 15 pc sales through digital touch points by 2020

Fashion retailer, Shoppers Stop, is looking at doubling its mobile application downloads to 2 million and 15 percent sales through its digital touch points by 2020, a senior executive said. "We are following a four-pronged strategy to grow our business...

IRF 2016: Trusted Mark in retail to ensure 360 per cent customer care

Indian retail industry celebrates the launch of ‘Trusted’ mark at India Retail Forum 2016. The first of its kind customer-centric certification mark in retail will be a seal of excellence in customer service and assurance that retailers are adhering to...

IRF 2016: Sweeping opportunities for retailers, B2C & support firms

Launched in 2003, IRF brings together the most successful and influential retail visionaries, consumer and retail experts and the industry’s powerful decision makers on one mega platform as a means to retail enlightenment. Unprecedented consumer insights, retailing innovations and...

Shoppers Stop Q1FY17 retail turnover up 9 pc, like-to-like growth of 5.5 pc

Shoppers Stop Ltd (SSL), India's prominent retail group (operator of large format department stores, home stores, specialty stores like Crossword, Mothercare, M.A.C, and hypermarkets) has reported a retail turnover of Rs 845.4 crores for the quarter ended June 30th,...

HyperCITY reworks retail strategy, will open express stores

After recently shifting focus to North India, K Raheja Corp company HyperCITY Retail (India), plans to open smaller stores in India. Earlier in 2015, the company tried express formats but wanted to fine tune the model before unfurling the plans. "We...
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The Luxottica report card for 2022

A look at how the world’s largest eyewear company fared in terms of revenue growth in key regions across...
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