Leadership is an influence. One doesn’t lead by pointing at a place and asking people to go there. One leads by going to that place and making a case. Similarly, leaders from different brands had to lead from the...
The pandemic has made us vigilant – of hygiene, sanitization, contact, a body blow to the retail industry worldwide. As the industry limped into revival mode, the demand for contactless retail became lounder, prompting leaders in the realm to...