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Krishnan Venkateswaran

Technology & data help retail industry formulate the next step in the CX journey

Over the last few months, the Coronavirus pandemic has led to an unparalleled shift in the way both retailers and consumers view and utilise technology. Over the last few months, we have seen how digital technology has firmly established...

Digital customer experience for future-fit fashion retail

The India Fashion Forum’s virtual roundtable, ‘Digital Customer Experience For Future-Fit Fashion Retail’ powered by Istituto Marangoni highlighted the role of technology in transforming consumer experience and reshaping value-premium fashion retail for the new normal. Topics of discussion ranged from...
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The Luxottica report card for 2022

A look at how the world’s largest eyewear company fared in terms of revenue growth in key regions across...
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