Mukul Bafana

Inventory management, order fulfilment, customer data management, and staffing are key areas businesses must address to derive return on their investments in omnichannel retail A wave of consolidation has hit Indian retail industry, and we look forward to a $2...

With the onset of the pandemic, consumers needed a contactless way to shop. Today, they are hopping across multiple channels, while shopping brands and retailers are compelled to ensure that they offer a consistent experience across all touchpoints. The...

Mukul Bafana, CEO, Arvind Internet on how Arvind Internet is building seamless Omnichannel journeys for various brands...

At the India Omnichannel Forum 2017 – held on September 19th and 20th in Mumbai, concurrently with the India Retail Forum – retail leaders met to debate ‘The Business View: Unlocking the Elusive Return-On-Investment in Omnichannel Transformations’. The roundtable,...