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Adapting to changes in customer expectations is the new trend to follow: Anurag Katriar

Anurag Katriar, Chairman, India Food Service Forum, Founder, Indigo Hospitality and Trustee, NRAI said, "Adapting to changes in customer expectations is the new trend to follow" Mumbai: Anurag Katriar, founder of Indigo Hospitality, while addressing the audience at the 15th...

Adapting to changes in customer expectations is the new trend to follow: Anurag Katriar

Anurag Katriar, Chairman, India Food Service Forum, Founder, Indigo Hospitality and Trustee, NRAI said, "Adapting to changes in customer expectations is the new trend to follow" Mumbai: Anurag Katriar, founder of Indigo Hospitality, while addressing the audience at the 15th...

Govt. announces new norms to curb fake online reviews of products, services

The BIS standards, prepared after extensive stakeholder consultations and to be effective from November 25, will be voluntary but the government will consider making them mandatory in case the menace of fake reviews continues on the online platforms. New Delhi: E-commerce...

NRAI writes to Fin Min; seeks relief for the Restaurant Sector in Budget 2021

The Food Service Sector has been one of the most adversely impacted sectors during the pandemic. With an erstwhile annual turnover of approximately INR 4 Lakh Crore and providing direct employment to over 7 million Indians, the Restaurant Industry...

Delhi govt allows restaurants to operate round-the-clock

In a major relief to city restaurants during the COVID-19 pandemic, the Delhi government on Wednesday said that these establishments will be allowed to operate round-the-clock and requirement of tourism licenses will also be removed. The government also announced other...

IMAGES Group Survey: Over 72 pc retailers turn to technology, e-commerce to increase revenue

Ever since COVID-19 broke out in India, IMAGES Retail has been bringing out analysis, reports, webinars discussing impact, challenges, recommendations and opinions from the retail industry experts and stalwarts to fight the crisis. In a recent survey conducted by the...

Pepsi joins hands with NRAI, Swiggy to support restaurant community

Beverage brand Pepsi on Thursday announced a fund-raising initiative in association with the National Restaurant Association of India (NRAI) and leading online food delivery aggregator Swiggy to provide 25 lakh meals to the workers of restaurant community who are...

NRAI's SoP suggests 2-metre gap between tables in restaurants

The National Restaurant Association of India (NRAI) on Thursday came up with a Standard Operating Procedure (SOP) for restaurants whereby among other social distancing norms, it has suggested a 2-metre gap between tables. Formulated in partnership with Releski, a Bengaluru...

Unlock 1.0 kicks in but most restaurants to take longer time to reopen

Widely called 'Unlock 1.0', the first phase of the lifting of lockdown restrictions came into effect on Monday with almost every public and economic activity being allowed outside containment zones, but a majority of the restaurants did not open...

How COVID-19 is influencing consumer behaviour

It’s been three months since the World Health Organisation declared the COVID-19 outbreak to be a ‘Public Health Emergency of International Concern’. Despite continued efforts by governments and organisations across the world, the virus continues to spread unabated. With...
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The Luxottica report card for 2022

A look at how the world’s largest eyewear company fared in terms of revenue growth in key regions across...
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