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NRAI

The art of running a restaurant, a business that makes or breaks it!

Are you thinking of opening a restaurant or already are running one? We say with caution that as exciting as a restaurant business sounds, it’s a fluctuating tidal wave of commerce that has broken many ambitions and hearts! Just recently, a...

Restaurateurs stand divided on Government's decision to make service charge optional

Across the world, service charge or gratuity is common practice and accepted by diners as they know this is an emolument for the entire crew – front of house, kitchen, housekeeping, cleaners, security et all which works through odd...

Bengaluru's foodservice industry valued at Rs 11,740: NRAI Report

Bengaluru, which is also referred to as the Silicon Valley of India is the second fastest growing major metropolis in the country, and the fourth fastest growing Foodservice market in the country according to a report by the National Restaurants...

QSRs to become Rs 51,000 crore market by 2021: NRAI

According to a recent report by National Restaurant Association of India, the market for chain restaurants including cafes and quick service restaurants (QSR) is expected to grow at 20 per cent a year to reach Rs 51,000 crore ($8bn)...

Mystery Shopping: Strategy for increasing restaurant’s top and bottomline

There is fierce competition for businesses in today’s economic climate. The success of any business is determined by the satisfaction and loyalty of its customers. The quality of customer service is often more important to a customer than many...

Chain and standalone market to contribute Rs 22,400 crore in tax revenue: NRAI IFSR 2016

NRAI India Food Services Report 2016 estimates that the total contribution of the restaurant industry alone will contribute 2.1 per cent to the GDP of India by the year 2021. President, NRAI, Riyaaz Amlani said, “The total food services market...

Companies resorting to Mystery Shopping tactics

There is fierce competition for businesses in today’s economic climate. The success of any business is determined by the satisfaction and loyalty of its customers. The quality of customer service is often more important to a customer than many...

NRAI Seminar on FSSAI Discusses Implementation and challenges for the Restaurant Industry

A seminar organised by on the National Restaurant Association of India (NRAI) on Food Safety & Standards Act in Delhi, focused on the Act's implementation and challenges for the Indian Restaurant Industry. Samir Kuckreja, President, NRAI,addressed issues related to licensing...

Nirula’s to have pan-India presence — focused on quick-service restaurants

Nirula’s, an established Indian hospitality brand, has chalked out ambitious expansion plans and is hoping to have pan-India presence by 2009. The company is focusing equally on its large-format restaurant chains and the small-format quick-service restaurants as also the...
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