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The Best of Both Worlds: Why Omnichannel retailers are winning

For retailers, the days of relying on a physical presence without incorporating digital selling channels are over. In today’s highly competitive marketplace, retailers must blend both worlds to meet — or exceed — customers’ expectations. After all, it’s the...

Rethinking Retail: A study by Infosys

The growth and maturity of digital channels have steadily increased the expectations of consumers, who now look for an integrated shopping experience across all their touch points with a retailer - be it an online comparison, a feedback from...

Omnichannel is the key to success: Walmart's Krish Iyer

For retailers, the days of relying on a physical presence without incorporating digital selling channels are over. In today’s highly competitive marketplace, retailers are blending both worlds to meet — or exceed — customers’ expectations. After all, it’s the...

We hope to partner with over 40,000 stores by April 2017: MD & CEO, Aaramshop

Vijay Singh, MD & CEO, AaramShop, an online grocery platform that leverages the strengths of neighbourhood retailers by making them digitally enabled, speaks to Progressive Grocer about the unique business model of his shopping network, which is focused on...

Navigating the New Digital Divide: Key Imperatives for Indian Retailers

A digital revolution is underway in India, catalyzed by proliferation of smartphones and growing Internet users. Considering this, it becomes critical for retailers in India especially the organized retailers to understand the growing digital influence on shoppers. While a lot...

The four pillars of futuristic grocery retailing

The Retail Grocery Industry in India is at a crossroads today. It is faced with multiple challenges: changing consumer patterns and shift in preferences, pricing, government policies, taxation and regulations, rising real estate cost issues and, most importantly, changing...

Top Omnichannel strategies to gear up for the holiday season: Radial Study

The holiday season is an exciting time for shoppers and retailers alike. Stores are dressed up, holiday music is playing, crowds are gathering, but uncertainty is in the air for retailers. A great deal needs to be done. Inventory must...

Optimising Inventory: A complex but necessary process for a frictionless retail

The world of retail faces one of its most prominent challenges in the wake of emerging technological advancements and disruptions in the supply chain - the need to balance inventory against costs and ensure high levels of customer satisfaction. This...

Your Take: Can Offline & Online Retail Exist Together in India?

Indiaretailing Bureau’s Take: With the onset of the Omnichannel era, retailers in India are looking to a future where offline and online shopping aren’t two separate business models. They are working towards creating an integrated online and offline experience,...

IRF 2016 Special: Relevant Retailing – Shoppers' expectations, retailer's priority

Omnichannel, by its very definition, touches all parts of a company - marketing, IT, customer services, physical stores and retail websites and apps. An Omnichannel strategy usually requires significant investment and maybe even a management rejig. Simply providing consumers with an e-brochure of items...
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The Luxottica report card for 2022

A look at how the world’s largest eyewear company fared in terms of revenue growth in key regions across...
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