Following these best practices not only protect customers but also enhance a company's reputation, fostering trust and loyalty
In the digital era, the rise of e-commerce has revolutionized the way businesses operate, empowering them to reach a global customer base...
ONDC is also enabling an online resolution mechanism apart from its grievance redressal system
New Delhi: The government-promoted Open Network for Digital Commerce has a completely automated grievance redressal system and an online resolution mechanism is also being enabled, ONDC...