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Raymond. Alan Thomson

Transforming Customers Into Advocates: Defining the connected customer experience

Today’s Consumers are very demanding and selective. They want relevant, real-time and personalized interactions with retailers and brands and they don’t hesitate to abandon brands that fall short of their expectations. The retail landscape has fundamentally changed, and gone are...
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The Luxottica report card for 2022

A look at how the world’s largest eyewear company fared in terms of revenue growth in key regions across...
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