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Retail

The Scale of Store Rollout: How are retailers managing?

Satarupa Chakraborty -
Even as India is slated to become a major e-commerce market, the country is, ironically, a testimony to the fact that brick-and-mortar is here to stay. Amounting to be only 7 percent of the overall market size right now, organised...
Retail

How to embed more 'wow' moments in customer experience

Roshna Chandran -
The CEOs Conclave at the South India Retail Summit, held on December 10 at the ITC Gardenia in Bengaluru, involved a group discussion on the growing relevance of perfecting customer experiences in India's evolving retail industry. With omni-channelling and...
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In FocusAbhisar Narula -

The Luxottica report card for 2022

A look at how the world’s largest eyewear company fared in terms of revenue growth in key regions across...
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