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India has opportunity to leapfrog into AI, generative AI areas: Salesforce

PTI -
Salesforce, a leading player in Customer Relationship Management (CRM) announced the launch of Salesforce 'Starter' for Micro, Small and Medium Enterprise (MSME) businesses in India Mumbai: India has the opportunity to leapfrog into areas of Artificial Intelligence (AI) and generative...
Research

71 pc of Indians expect firms to fast-track digital initiatives: Report

IANS -
About 71 percent of Indians expect companies to accelerate digital initiatives, said a new report on Wednesday which showed the many ways customer engagement is changing amid crises. The Indian customers estimate 60 percent of their interactions with businesses take...
Research

India leads when it comes to customer retention via technology

IANS -
With innovation being the key instrument in guiding businesses, customer retention is the top priority for Asian companies with India leading the trend, a new research revealed on Monday. According to "Innovation: All Eyes on Asia", a report by US-based...
Retail

Unified Messaging – “A Tool to manage Salesforce”

Indiaretailing Bureau -
Mobile Cloud Communications using voice, SMS, and data cloud APIs through Unified Messaging Platform has become popular amongst Enterprise evolving to connect and engage with their customers and manage their Salesforce. A Unified Messaging Platform enables enterprises to seamlessly integrate...
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In FocusAbhisar Narula -

The Luxottica report card for 2022

A look at how the world’s largest eyewear company fared in terms of revenue growth in key regions across...
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