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Sanjeev Sarin

Shopping centres transform into smart, Omnichannel platforms in the new normal

The concept of cross-channel content strategy that retail companies use to improve their user experience and foster deeper relationships with their consumers across touchpoints – Omnichannel Retail – has existed in retail for almost a decade now. Going ‘Omnichannel’...

IMAGES Group Survey: 90.6% mall owners exploring contactless technologies to adjust to COVID era

The worldwide lockdown for almost 70 days amid the COVID-19 pandemic left the Shopping Centre Industry in India and the world in the throes of a crisis. The need for hyper sanitization and social distancing had led to shuttering...

The Phoenix Mills Ltd. opens doors of its grand palatial shopping mall, Phoenix Palassio, in Lucknow

As the gradual unlocking of India takes place, Lucknow will now have a new destination - Phoenix Palassio. Spread across 13.53 acres and a built-up area of 1 million sq. ft, the mall has been used as an expansive canvas...

SCAI Virtual Roundtable VII: How malls are implementing the new normal, ensuring consumer confidence

The seventh edition of #SCAIMondays was a special webcast of shopping centre heads and senior mall management executives who reported from the frontlines with real-time updates on customer experiences and retailers’ feedback on the first day of shopping mall...
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The Luxottica report card for 2022

A look at how the world’s largest eyewear company fared in terms of revenue growth in key regions across...
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