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Shrirang Sarda

Small town malls leverage digital technology to stay ahead

Since re-opening post lockdown, over the last four months, the retail industry has been witnessing a series of new trends. Apart from the essentials, there were certain categories which picked up sales as soon markets re-opened, but a major...

Pandemic compels foodservice operators in malls to think out of the box

Despite COVID-19, the Indian Retail & Shopping Centre Industries are on verge of welcoming the festival season. The season, which commences around the month of September has been the ‘bread and butter season’ of the industry for decades now. Inspite of...

Shopping centres transform into smart, Omnichannel platforms in the new normal

The concept of cross-channel content strategy that retail companies use to improve their user experience and foster deeper relationships with their consumers across touchpoints – Omnichannel Retail – has existed in retail for almost a decade now. Going ‘Omnichannel’...

IMAGES Group Survey: 90.6% mall owners exploring contactless technologies to adjust to COVID era

The worldwide lockdown for almost 70 days amid the COVID-19 pandemic left the Shopping Centre Industry in India and the world in the throes of a crisis. The need for hyper sanitization and social distancing had led to shuttering...

Safety-First Customer Service: The new mantra for shopping centres

The sixth #SCAIMondays virtual roundtable series, conducted on June 1, focused on how footfalls and shopper movements could be managed inside shopping centres since they have now been given a green signal from the Government of India to re-open their...

Shopping Centres Reinvent Themselves in COVID Times: Present SOPs to Govt to Allow Them to Re-Open Premises

In a late night order on Friday, April 24, 2020, the government had allowed opening of shops as part of the easing down of lockdown restrictions announced on April 15 with neighbourhood shops and others being to re-open allowed...

Loans of over Rs. 25,000 crore & a crore jobs at stake as hundreds of shopping centres face closure

The Indian Shopping Centre Industry is reeling under the pressure of repayments to banks, even as revenue streams dry up and no relief seems to be coming from the government amid the coronavirus pandemic that has forced malls across...
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The Luxottica report card for 2022

A look at how the world’s largest eyewear company fared in terms of revenue growth in key regions across...
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