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Snapdeal opens customer care centre in Shimla

Snapdeal, India’s largest value-focused online marketplace, has established a call centre in Shimla, Himachal Pradesh, to handle the growing volume of customer care traffic from customers across India. The centre is also expected to cater to the higher call...

Cantabil strengthens Omnichannel strategy, debuts at e-commerce marketplace

Further strengthening its Omnichannel strategy, Cantabil Retail India Ltd, one of India’s leading apparel brands made its debut in the e-commerce marketplace, entering into a venture with Flipkart, Amazon, Snapdeal and Paytm. With a total of 300+ stores across the...

Snapdeal resumes pan-India deliveries

E-commerce platform Snapdeal on Tuesday resumed full services pan-India, covering over 26,000 pincodes, excluding those in the containment zones it used to serve pre-lockdown. The company also said it will be giving the cash-on-delivery options to customers as before. The e-commerce...

E-commerce players see strong demand for non-essential goods from red zones

E-commerce companies continue to witness strong demand for products like laptops, coolers and ACs in red zones that have been allowed to receive orders of non-essential items under the lockdown 4.0. After more than 50 days, e-commerce companies like...

E-tailers welcome move to allow non-essential sales in red zones

E-commerce players on Sunday welcomed the government's decision to allow the delivery of non-essential items in the red zones across the country. The new guidelines for lockdown 4.0 announced by the Ministry of Home Affairs (MHA) paved the way for...

Mapping Consumer Trends: Every third user on Snapdeal is now buying safety & immunity products

A range of ‘new essentials’ is now becoming an integral part of online buyers’ shopping lists in India. Every third shopper on Snapdeal is buying products relating to safety and immunity. These include masks, sanitizers, traditional immunity boosters like...

COVID-19: E-commerce orders gradually scaling back to pre-lockdown level

Sales of non-essential items on e-commerce platforms in the first week of May were lower than last year on account of lockdown, but orders are scaling fast with people buying apparel, smartphones and grooming products among other items, according...

Lockdown relaxation working, non-essential orders up on e-commerce platforms

Sitting idle for nearly 45 days, hope rekindled for millions of sellers as leading people from green and orange zones began ordering and receiving non-essential items like stationery, apparel, footwear and electronics from leading e-commerce platforms. Snapdeal said it received...

E-tailers see uptick in non-essential searches amid lockdown relaxation

E-commerce players on Saturday said they are gearing up for serving millions of Indians users from May 4 as there has been an uptick in searches mainly for apparel, household products and personal grooming items in the past 24...

Only small section of online sellers may start selling non-essentials, say industry executives

With many states yet to issue their guidelines for e-commerce companies and a large number of sellers being located in red zones, it is likely that only a small percentage of merchants on online platforms like Amazon and Flipkart...
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