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Retail Trends: 5 Companies using AI/AR tools to enhance customer experience

These market leaders have managed to leverage the power of artificial intelligence (AI) and augmented reality (AR) to create market differentiation and delight customers New Delhi: Artificial Intelligence (AI) powered augmented reality (AR) systems use deep neural networks to enhance...

Sukanya Dutta Roy, Managing Director, Swarovski Consumer Goods Business (CBG), India

Sukanya Dutta Roy Managing Director Consumer Goods Business, Swarovski India Sukanya Dutta Roy heads the Consumer Goods Business (CGB) division of Swarovski India Pvt. Ltd since early 2008. In her role, she leads the strategy and development initiatives of the consumer and...

Seven steps to retain consumers in the Omnichannel era

With Omnichannel strategy gaining ground in India, the retail sector is looking up to myriad innovations that will help them to tap tech-savvy customers. The sector is responding to shifts in the consumer-buying behaviour. However, consumer behaviour is changing faster than...

Future Group to target e-comm giants in series of ads

India's brick-and-mortar giant Future Group is taking major e-commerce rivals head on. Future Group Founder, Kishore Biyani has decided to target Flipkart, Snapdeal and Amazon in a series of ads and he's not mincing his words. The ads will be...

Indian craft beer brand Bira91 raises USD6 mn in Series A funding

Craft beer company B9 Beverages recently announced that it has raised USD 6 million in Series A funding from Sequoia Capital and other marquee investors for its handcrafted beer brand Bira91 (the number stands for India’s country code). Other investors...

Grofers rolls back operations in nine cities

Hyperlocal grocery delivery app Grofers, has shut delivery operation in nine cities, where it started a pilot in September last year, as sales in these locations failed to garner traction. The cities where it has decide to stop services include...

Lack of quality retail space continued in 2015: JLL

A recent report by the property consultancy firm Jones Lang LaSalle (JLL) India notes that the retail sector in India continued to witness dearth of quality retail space in 2015, a trend that is likely to continue in coming...

Flipkart discontinues e-book category

E-commerce major Flipkart has discontinued the sale of e-books (electronic books) on its website. Customers will no longer be able to purchase e-books on Flipkart; however, their previous purchases will remain intact. Flipkart has transferred its e-library to Kobo, the...

Customers deserve anytime-anywhere shopping experiences: SIRS

The first-ever South India Retail Summit commenced this morning with an eye-opening presentation and talk by Rashmi Nair, Associate Director, Deals Strategy, PwC who delivered noteworthy insights on key characteristics defining consumer behaviour in south India. Read: South India Retail...

Godrej Nature's Basket opens three new stores

Gourmet foods retailer Godrej Nature's Basket has expanded its store footprint with three new outlets, taking the total number of physical stores to 36. The new stores have been launched in Gurgaon, Pune and Mumbai, the company said in a...
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The Luxottica report card for 2022

A look at how the world’s largest eyewear company fared in terms of revenue growth in key regions across...
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