Strategy
Retail
Customer Experience-The Multi-Channel Boost
Retailers not providing seamless service and multi-channel experience to shoppers are falling behind, says Kiran Kumar Malathkar, Senior Project Manager, e-commerce, MindTree.In today’s world of ubiquitous connectivity, retailers need to ensure convergence and consistency across multichannels. Harmonising consumer interactions...
Retail
Customization is essential plank of M&S’ India strategy
Significant customization and localization of the product line to suit the unique Indian preferences and customer budgets is an essential part of Marks & Spencer’s marketing strategy in India, the apparel retailer’s CEO in the country, Martin Jones, has...
Retail
Nepal’s Chaudhary Group to enter retail
Nepal's Chaudhary Group, with over 40 companies from FMCG, banking and automobiles to consumer durables, plans to foray into retail by opening a chain of supermarkets and hypermarkets in Nepal in the next 5 years under CG Retail through...
Retail
Creating a vibrant Ambience
Real estate development company Ambience Limited has been setting new standards for over two decades. The group entered retail with Ambience Mall, Gurgaon in 2007 and has now completed another mall in Vasant Kunj, Delhi. In an exclusive interaction...
Retail
Perfume and cosmetics sales take off at Delhi Duty Free
Perfume and cosmetics (P&C) have emerged as one of the largest selling categories at the duty-free shops of the newly built international airport at Delhi, in some cases even surpassing liquor sales. Talking to indiaretailing.com, Delhi Duty Free...
Retail
Net prophets: online retail is simply soaring
At last someone with access to the finer details of how much we spend online has undertaken the massive task of churning through the detail.There has been an abundance of fear and plenty of posturing about the extent to...
Retail
Nalli Silks: Family scion Lavanya weaving Nalli’s new design for future to add global perspective
In only four years after she joined the family business in 2005 as a 21-year-old, Lavanya R Nalli drove more new initiatives than had ever been seen in the 83-year-old retail chain, known worldwide for its six yards of...
Retail
Walmart struggles to shift from bricks to clicks
Since Walmart first ventured into the Internet 15 years ago, the Bentonville, Ark., company has struggled online. Early on, Walmart.com featured a clunky digital version of the greeter who welcomes shoppers at each store. Even in the Web's early...
Retail
Best Buy in Talks with Chinese E-Commerce Partner
U.S. consumer electronics retailer Best Buy Co. Inc. is in talks with a Chinese e-commerce company over a potential acquisition or joint venture, as it looks to attract the country’s growing army of internet shoppers, the Beijing Times reported...
Retail
Woolworths poised for steady handover
Michael Luscombe would be reasonably satisfied with Woolworths' performance, in the circumstances, as he prepares to hand over responsibility for the retailer to Grant O’Brien.
In difficult conditions, particularly for the group’s general merchandise brands, the 4.1 per cent increase...
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The Luxottica report card for 2022
A look at how the world’s largest eyewear company fared in terms of revenue growth in key regions across...
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