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Thomas Varghese

Retail pioneer Raghu Pillai passes away

IMAGES laments the shocking and premature loss of retail guru and pioneer of modern Indian retail Raghu Pillai early this morning. Pillai died of a massive heart attack in Chennai early today (Sunday April 10).Images Group Director & CEO...

Westside gets into gourmet retailing

Tata’s department store chain Westside is venturing into a new territory. The 13-year old chain, known for its private labels in fashion, has added a gourmet and chocolate section in its flagship store in Mumbai.Though hypermarkets run by Tata’s...

Customer Service? Nah! Think Partnership

Even as customer service is considered a major differentiator, many executives don't know how to measure, manage or make it happen across the company. But is customer service a mystery? Every service cycle, Ron Kaufman, the world's leading educator...

IMAGES Retail Awards 2010

The 2010 edition of India Retail Forum, organised by IMAGES Group at The Renaissance hotel in Mumbai, culminated on September 29 with the announcement of IMAGES Retail Awards – the most eagerly awaited awards of the modern retail industry...

Multiplier Effect

One of the fastest growing categories in the Indian household products industry is the multi-purpose household cleaning and laundry products. Though customers hardly gave it its due attention until a few years ago, a number of factors, including the...

Indian luxury goods market to touch USD 14.72 billion by 2015

A recent CII – AT Kearney Report says that the luxury goods market in the country is set to touch a mark of USD 14.72 billion by 2015.According to the ‘Luxury in India: Charming the snakes and scaling the...

Future Group wins “Most Admired Retail Group of the Year” at the Images Retail Awards 2010

Seventh Images Retail Awards felicitated the best minds, innovations and concepts from retail fraternity. Mumbai, September 30, 2010: The magnum opus of Indian retail, India Retail Forum, concluded with the presentation of IMAGES RETAIL AWARDS, where India’s top retail companies...

IRA 2010 felicitates stalwarts of retail industry

Retail companies, professionals and concepts were recently felicitated by the 7th Annual IMAGES Retail Awards. The awards were presented on the concluding day of India Retail Forum 2010, a two-day event held at The Renaissance hotel in Mumbai on...

IMAGES Retail Awards 2010

The 2010 edition of India Retail Forum, organised by IMAGES Group at The Renaissance hotel in Mumbai, culminated on September 29 with the announcement of IMAGES Retail Awards – the most eagerly awaited awards of the modern retail industry...

Aditya Birla Retail upbeat on private label business

Aditya Birla Retail Ltd (ABRL), the retail arm of the $29.2-billion Aditya Birla Group, is bullish on its private labels business. The business, which currently contributes around 19% to the total revenues of the company, is expected to touch...
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The Luxottica report card for 2022

A look at how the world’s largest eyewear company fared in terms of revenue growth in key regions across...
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