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Vikram Bhatt

How Enrich, Affinity and JCB Salons have Perfected the Art of Customer Relationship Management

In the beauty and wellness business, an effective Customer Relationship Management (CRM) programme is critical to the long-term success of a salon or spa. It uses technology to manage and enhance client-salon relationships and reap in profits for a...

Tips to Increase Footfalls

The beauty and wellness industry needs to constantly assess itself to improve itself. Therefore, salons and spas need to tick the checklist advised by CK Kumarvel, Co-Founder, Naturals Salon and Vikram Bhatt, Director, Enrich Salon & Academy for continued...

The Accidental Entrepreneur

When Vikram Bhatt launched a 270 sq.ft. salon in Mulund to help a friend financially, he never imagined that it would go on to become the largest chain of unisex salons in Mumbai. That was in 1997. Today, Enrich...

ISP & BMI ends with resolution to make industry a better place

The second day at India Salon Pro and Beauty Market India in Mumbai ended on discussing about the important issues that salon and spa owners contend with, creating a powerful platform for mutual learning and addressing the priorities and...

Innovations, learnings from successful spa and salon owners

The beauty has always been driven by design and look, and so is the industry. Discussing the matter were Siddharth Sengupta, Head Performance Materials, Merck, Zoeb Kanorwalla of Piramal Glass and Natasha Shah of Nature's Co. Kanorwalla said, “Design...
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The Luxottica report card for 2022

A look at how the world’s largest eyewear company fared in terms of revenue growth in key regions across...
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