Vishal Malik

Vishal Malik heads the retail business for Intex Technologies. He has 18 years of sales, marketing and operations experience in FMCG, Telecom sector along with performing leadership roles in setting up and operating a chain of retail stores. Over the...

A large number of retailers have opened to the use of Artificial Intelligence in the recent past to gain access to more accurate demographic data that helps them understand shoppers which in turn allows for more tailored choices from...

Even as majority of the brick-and-mortar retailers in India have already dived into the lucrative, but challenging, world of e-commerce - either via a tie-up with an online peer or launching their own Omnichannel play - the debate is still on... Who will win the game in...

Change has become the only constant for the retail sector in India. Rapid growth in online retail has meant significant losses for firms trying to woo customers. But, eventually, they are afoot to find ways to cut losses. Offline...